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Enjoy free shipping for all orders
Enjoy free shipping for all orders

FAQ

Do you offer free shipping?
Yes, we offer free shipping on all orders within the United States.

What is the order cut-off time?
Orders must be placed before 5 pm MDT to be processed the same day.

How long does it take to receive my order?
  • Handling time: 1-3 business days.
  • Transit time: 5-7 business days.
What happens if my order is damaged during shipping?
Please take photos of the damaged package and contents, then email them to sales@statusappliances.com with your order number for assistance.

What is your return policy?
You have 30 days after receiving your item to request a return. You are responsible for covering the return shipping cost.

What condition must the product be in to be returned?
The product must be unused, with tags, and in its original packaging.

Is there a restocking fee?
Yes, a 25% restocking fee applies to all returns.

How do I start a return?
Contact customer service at sales@statusappliances.com to initiate a return. They will provide further instructions.

How long does it take to receive a refund?
Once your return is approved, you will be refunded within 10 business days to your original payment method. Shipping costs are non-refundable

    Contact

    Status Appliances is operated by EO Stores Inc., EIN 98-1755352

    Business Address:

    312 W 2nd Street- Unit #A 1944, Casper, WY 82601

    How can you contact us?

    Business hours:

    Monday - Friday, 9 a.m. to 5 p.m. MDT