Shipping
- Do you offer free shipping? Yes, we offer free shipping on all orders within the United States.
- What is the order cut-off time? Orders must be placed before 5 pm to be processed the same day.
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How long does it take to receive my order?
- Handling time: 1-3 business days.
- Transit time: 5-7 business days.
- What happens if my order is damaged during shipping? Please take photos of the damaged package and contents, then email them to sales@statusappliances.com with your order number for assistance.
Returns & Refunds
- What is your return policy? You have 30 days after receiving your item to request a return. You are responsible for covering the return shipping cost.
- What condition must the product be in to be returned? The product must be unused, with tags, and in its original packaging.
- Is there a restocking fee? Yes, a 25% restocking fee applies to all returns.
- How do I start a return? Contact customer service at sales@statusappliances.com to initiate a return. They will provide further instructions.
- How long does it take to receive a refund? Once your return is approved, you will be refunded within 7-10 business days to your original payment method. Shipping costs are non-refundable
Contact
- Phone:Â +1 (250) 900 7763
- Email:Â sales@statusappliances.com
Business Address
Status Appliances
100 Gair Road, Victoria, British Columbia, V9B 1N5, Canada