Shipping policy
Key information
- Free shipping for all orders
- Order cutoff time: 5 pm PST
- Handling time: 1-3 days (Monday – Friday)
- Transit time: 5-7 days (Monday – Friday)
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Shipping Information
Currently, we only ship within the United States.
Shipping times:
Handling time: 1-3 days (Monday – Friday)
Transit time: 5-7 days (Monday – Friday)
Shipping Charges
We offer free shipping for all orders.
Shipping Status:
Once your order ships, you'll promptly receive a shipping confirmation email.
Order Changes:
Please notify us immediately if there are any changes to your order. Please note that custom and pre-ordered pieces cannot be exchanged for other designs.
Item not received
If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at sales@statusappliances.com
Damaged package?
If your package arrives damaged, please immediately take a photo as evidence of the package and its contents. Then send it to sales@statusappliances.com along with your order number so that our customer support team can find a solution for you.Â
For further inquiries:
If you have any additional questions, feel free to reach out to our customer service at:
Contact
- Phone:Â +1 (250) 900 7763
- Email:Â sales@statusappliances.com
Business Address
Status Appliances
100 Gair Road, Victoria, British Columbia, V9B 1N5, Canada