Skip to content
Elevate modern living with Status Appliances!
Elevate modern living with Status Appliances!

Warranty Policy

At Status Appliances, we stand behind the quality of our products and want every customer to feel confident in their purchase. Some of the items we offer come with a manufacturer’s warranty or a store-backed warranty. Because warranty coverage varies by product, the specific warranty details are clearly listed on each product page.

This Warranty Policy explains how warranties work for all products sold at statusappliances.com.

1. Warranty Availability

Not every product includes a warranty.
Products that come with a warranty will clearly state:

  • Warranty duration

  • What is covered

  • Conditions or requirements

  • How to claim

If a product page does not mention a warranty, it is considered non-warranted.

2. Warranty Coverage

For items that include a warranty, coverage typically applies to:

  • Manufacturing defects

  • Faulty materials

  • Defective parts

  • Functional issues not caused by misuse

Warranty coverage does not apply to:

  • Damage caused by improper installation

  • Misuse, accidents, or negligence

  • Unauthorized repairs or modifications

  • Normal wear and tear

  • Cosmetic damage (scratches, dents, etc.)

  • Damage from incorrect voltage or electrical issues

Always refer to the product's specific warranty information for exact details.

Warranty Claim Process

If you need to file a warranty claim, please email us at: sales@statusappliances.com
Include the following information:

  1. Order number

  2. Product name

  3. Description of the issue

  4. Clear photos or videos of the problem

  5. Your name and contact details

Our support team will verify your warranty eligibility and guide you through the next steps.
Depending on the product, the resolution may include:

  • Repair

  • Replacement

  • Store credit

  • Manufacturer support

4. Warranty Claim Requirements

Warranty claims must be submitted:

  • Within the warranty period stated on the product page

  • With proof of purchase (your order confirmation email serves as proof)

  • With valid photo/video evidence of the defect

Failure to provide the required information may delay or void your claim.

5. Replacement Policy

If your product is approved for a replacement:

  • A new or equivalent unit will be provided

  • Replacements do not reset or extend the original warranty period

  • In cases where the same product is unavailable, we may offer store credit or a comparable model

6. Warranty for Third-Party or Brand-Manufactured Products

Some products are covered directly by the manufacturer rather than by Status Appliances.
If this applies, we will provide the manufacturer’s contact information and assist you with the claim if needed.

7. What Is Not Covered (All Products)

Regardless of the product, warranties do not cover:

  • Customer damage, misuse, or abuse

  • Water or liquid damage

  • Power surges or incorrect voltage

  • Drops, impacts, or physical accidents

  • Lost or stolen items

  • Items without original proof of purchase

  • Products used for commercial purposes (unless stated otherwise)

8. Additional Warranty Support

If you are unsure whether your product includes a warranty, please check the product page or contact us anytime.
We are always happy to assist you.

Email: sales@statusappliances.com

Phone: +1 307-529-4230